Thank you for your interest in this Privacy Policy! We, Admiko (“we”, “our” or “us”) are committed to protecting and respecting your privacy when you use our website at https://admiko.com and our Services.
In principle, we will only use your personal data in accordance with applicable data protection laws, in particular Serbia`s Personal Data Protection Law (“LPDP”), the General Data Protection Regulation (“GDPR”), and only as described in this privacy policy.
Personal data is any information relating to personal or material circumstances that relates to an identified or identifiable individual. This includes, for example, your name, date of birth, e-mail address, postal address, or telephone number as well as online identifiers such as your IP address. In contrast, information of a general nature that cannot be used to determine your identity is not personal data. This includes, for example, the number of users of a website.
Responsible for data processing
Responsible for data processing in accordance with the provisions of the GDPR and LPDP is:
DRAGAN MATIC PR IZNAJMLJIVANJE SOFTVERSKE APLIKACIJE ADMIKO NEGOTIN,
Branka Popovica 2,
19300 Negotin, Serbia
Web: https://admiko.com
E-Mail:
Contact us
General information on data processing
In the course of our business and website operations, we process data. This also includes disclosure by transmission to third parties and, where applicable, to so-called third countries outside Serbia and the EEA. Where we transfer data outside Serbia or EEA, we have highlighted this accordingly below.
All personal data that we obtain from you via the website will only be processed for the purposes described in more detail below. This is done within the framework of the respective legal regulations mentioned or only with your consent. In particular, Art. 6 GDPR specifies when data processing is permitted. Admiko collects personal data if:
- you have given your consent (Art. 6 para. 1 lit. a GDPR),
- the data is necessary for the fulfilment of a contract / pre-contractual measures (Art. 6 para. 1 lit. b GDPR),
- the data is necessary for the fulfilment of a legal obligation (Art. 6 para. 1 lit. c GDPR) or
- the data is necessary to protect the legitimate interests of our company, provided that your interests are not overridden (Art. 6 para. 1 lit. f GDPR).
Admiko processes and stores your personal data only for the period of time required to achieve the respective processing purpose or for as long as a legal retention period
(in particular commercial and tax law) exists. Once the purpose has been achieved or the retention period has expired, the corresponding data is routinely deleted.
Processing of Automatically Collected Data
a) Hosting
To provide our website, we use the services of
Amazon Web Services AWS and
Google Cloud Hosting who process the below-mentioned data and all data to be processed in connection with the operation of our website on our behalf. The legal basis for the data processing is our legitimate interest in providing our website (Art. 6 para. 1 lit. f GDPR).
b) Collection of access data and log files
We also collect data on every access to our website. The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.
Log file information is stored for security reasons (e.g., for the clarification of abuse or fraud) for a maximum of 7 days and then deleted. Data whose further storage is necessary for evidentiary purposes is exempt from deletion until the respective incident is finally clarified. The legal basis for the data processing is our legitimate interest in providing an appealing website (Art. 6 para. 1 lit. f GDPR).
c) Use of cookies
We use so-called cookies on our web site. Cookies are small text files that are stored on your respective device (PC, smartphone, tablet, etc.) and saved by your browser. For further information please refer to our Cookie Policy. The legal basis for the use of cookies is your consent (Art. 6 para. 1 lit. a GDPR) as well as our legitimate interest (Art. 6 para. 1 lit. f GDPR).
d) reCAPTCHA
We also use
Google Inc.`s reCAPTCHA to check whether data input is made by a human being or by an automated program. For this purpose, reCAPTCHA analyses the behavior of the website visitor on the basis of various characteristics. This analysis begins automatically as soon as the website visitor enters the website. The legal basis for the data processing is our legitimate interest in
providing a secure and spam free website (Art. 6 para. 1 lit. f GDPR).
e) Google Analytics
On our website we use Google Analytics, a web analytics service provided by
Google Inc. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about the use of this website by the users is usually send to a Google server in the USA. The legal basis for the data processing
is your consent (Art. 6 para. 1 lit. a GDPR). For further information, please refer to our Cookie Policy.
f) Google Tag Manager
We use Google Tag Manager, a web analytics service provided by
Google, Inc.
This service allows website tags to be managed via an interface. The Google Tag Manager only implements tags. No cookies are set, and no Personal Data is collected.
The Google Tag Manager triggers other tags that may collect data. The Google Tag Manager does not access this data.
If a deactivation has been made at domain or cookie level, it remains in place for all tracking tags, insofar as these are implemented with the Google Tag Manager.
More information on the Google Tag Manager can be found at the following link:
http://www.google.com/tagmanager/use-policy.html.
Data processing when you submit it to our website and when you use our services
When you contact us through our website or use our services, some data is collected and processed by us or on our behalf by our selected third-party providers.
a) Contacting us
If you contact us, we process the following data from you for the purpose of processing and handling your request: first name, last name, e-mail address, and, if applicable, other information if you have provided it, and your message. The legal basis for the data processing is our obligation to fulfill the contract and/or to fulfill our pre-contractual obligations (Art. 6 para. 1 lit. b GDPR) and/or our overriding legitimate interest in processing your request (Art. 6 para. 1
lit. f GDPR).
b) Customer account
If you create a user account, you consent to the storage of your account and log-in data (email, password). This allows us to identify you as a user and gives you the opportunity to manage your account, use our services and manage your subscription. Your data will be processed on the basis of your consent (Art. 6 para. 1 lit. a GDPR).
c) Data management and customer support
For optimal customer support, we use first name, last name, e-mail address, and the data related to your contract with us. Your data may be stored on our website and or our customer relationship management system ("CRM system"). This data processing is based on our legitimate interest in providing our customer service (Art. 6 para. 1 lit. f GDPR).
d) Contract processing
We process your first name, last name, e-mail address, and the data related to your contract with us data to handle the contractual relationship between you and us. The legal basis for the data processing is the fulfillment of our contractual obligations (Art. 6 para. 1 lit. b GDPR) and, in individual cases, the fulfillment of our legal obligations (Art. 6 para. 1 lit. c GDPR).
e) When using our services
We process the data of our clients and registered users, and any test users in order to be able to provide our contractual services as well as to ensure the security of our services and to be able to develop it further. The required information is identified as such in the context of the order, purchase order or comparable contract conclusion and includes the information required for the provision of services and billing as well as contact information.
Unless otherwise specified the purposes of processing are contractual performance and service, contact requests and communication, office and organizational procedures, administration, and response to requests, visit action evaluation, interest-based and behavioral marketing, profiling.
The legal basis for the data processing is the fulfillment of our contractual obligations (Art. 6 para. 1 lit. b GDPR) and, in individual cases, the fulfillment of our legal obligations (Art. 6 para. 1 lit. c GDPR) as well as your Consent (Art. 6 para. 1 lit. a GDPR).
f) Processing of data for payments
If you make a purchase your payment will be processed via the payment service provider
2CheckOut and payment will solely be processed through the payment system of 2checkout. The legal basis for the provision of a payment system is the establishment and implementation of the user contract for the use of the service (Art. 6 para. 1 lit. b GDPR).
g) Processing of data for system notifications and messaging
By using our services, you are giving your consent to receiving system notifications and messages per email.
Those typically include administrative information about your account, activity and marketing. We use
MailChimp,
a dispatch platform of the US provider
Intuit Inc. The system notifications are designed to serve as reminders or helpful tips enhancing your experience on our website and to entice new and existing users. The legal bases are Art. 6 (1) b) GDPR to provide you with our services and Art. 6 (1) a) GDPR your consent.
Duration of data storage
We only store personal data for as long as it is necessary for the purposes for which it is processed or for as long as any consent you have given us has been revoked by you. Insofar as statutory retention obligations must be observed, the storage period for certain data may be up to 6 years, irrespective of the processing purposes.
Transfer of personal data
We will not disclose or otherwise distribute your personal data to third parties unless this:
- is necessary for the performance of our services,
- you have consented to the disclosure,
- or the disclosure of data is permitted by relevant legal provisions.
However, we are entitled to outsource the processing of your personal data in whole or in part to external service providers acting as processors within the framework of the LPDP and GDPR. External service providers support us, for example, in the technical operation and support of the website, data management, the provision and performance of services, marketing, as well as the implementation and fulfilment of reporting obligations.
The service providers commissioned by us however will process your data exclusively in accordance with our instructions and we remain in accordance with the LPDP and the GDPR responsible for the protection of your data. Doing so we always make sure that service providers commissioned by us are carefully selected, follow strict contractual regulations, technical and organizational measures, and additional controls by us.
We may also disclose Personal Data to third parties if we are legally obliged to do so e.g., by court order or if this is necessary to support criminal or legal investigations or other legal investigations or proceedings at home or abroad or to fulfil our legitimate interests.
Automated decision-making
Automated decision-making including profiling pursuant to Art. 22 (1) and (4) GDPR does not take place at Admiko.
Direct marketing in the context of a customer relationship
We use the data you provide to fulfil and process our contract and to respond to your enquiries in accordance with Art. 6 (1) (b) GDPR or on the basis of your consent in accordance with Art. 6 (1) (a) GDPR. Insofar as you have also given us your separate consent to process your data for consulting, marketing and advertising purposes, we are entitled to contact you for these purposes via the communication channels you have given your consent to.
Your data subject rights
These rights are standardized in the LPDP and the GDPR. These include:
- the right to information (Art. 15 GDPR),
- the right to rectification (Article 16 GDPR),
- the right to erasure (Article 17 GDPR),
- the right to restriction of data processing (Article 18 GDPR),
- the right to data portability (Article 20 GDPR),
- the right to object to data processing (Article 21 GDPR),
- the right to revoke any consent you have given (Art. 7 (3) GDPR), and
- the right to lodge a complaint with the competent supervisory authority (Art. 77 GDPR).
Please contact us at any time with questions and suggestions regarding data protection and to enforce your rights as a data subject.
The competent supervisory authority
The Data Protection Commissioner (DPC) is the in Serbia relevant authority in matters of data protection and their contact details can be found on their website (
https://www.poverenik.rs). We encourage you to get in touch if you have any concerns with how we collect or use your personal data.
Security
State-of-the-art internet technologies are used to ensure the security of your data. During the online enquiry process, your details are secured with SSL encryption. For secure storage of your data, the systems are protected by firewalls that prevent unauthorized access from outside. In addition, technical and organizational security measures are used to protect the personal data you have provided against accidental or intentional manipulation, loss, destruction, or access by
unauthorized persons.
Updating your information
If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so in your account if applicable or by contacting us. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.
Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore.
Personal information and children
Our services are aimed at people aged 18 and over. We will not knowingly collect, use or disclose personal information from minors under the age of 18 without first obtaining consent from a legal guardian through direct offline contact.
Changes and updates to the privacy policy
We kindly ask you to regularly inform yourself about the content of our privacy policy. We will amend the privacy policy as soon as changes to the information processing activities we carry out make this necessary. We will inform you as soon as the changes require an act of cooperation on your part (e.g., consent) or other individual notification.
Concerns and Contact
If you have any concerns about a possible compromise of your privacy or misuse of your personal information on our part, or any other questions or comments, you can contact us.
Who should I contact for more information?
If you have any questions or comments about our Privacy Policy or wish to exercise your rights under applicable laws, please contact us using the following contact details:
DRAGAN MATIC PR IZNAJMLJIVANJE SOFTVERSKE APLIKACIJE ADMIKO NEGOTIN,
Branka Popovica 2,
19300 Negotin, Serbia
Web: https://admiko.com
E-Mail:
Contact us
This Privacy Policy was last updated on Friday, 21 October 2022